Service & Support
Global service network providing technical support, warranty coverage, and maintenance services to keep your solar energy systems running at peak performance.
Our Service Portfolio
End-to-end service solutions supporting every stage of your product lifecycle.
Technical Support
Remote and on-site technical assistance for installation, commissioning, and system optimization.
- 24/7 Hotline Support
- Remote Diagnostics
- On-Site Engineer Dispatch
- System Health Checks
Warranty Service
Comprehensive warranty coverage with fast replacement and repair services for all SolarPeak products.
- Standard 5-Year Warranty
- Extended Warranty Options
- Express Replacement
- Global Coverage
Maintenance & Repair
Preventive maintenance and repair services to ensure optimal system performance throughout its lifecycle.
- Annual Maintenance Plans
- Performance Audits
- Component Replacement
- System Upgrades
After-Sales Service
Dedicated after-sales support including spare parts supply, upgrade consultation, and system expansion guidance.
- Spare Parts Availability
- Upgrade Consultation
- System Expansion Support
- Dedicated Account Manager
Warranty Information
Inverters
5-10 Years
Standard 5-year warranty with optional extension to 10 years
Energy Storage
10 Years
Industry-leading 10-year warranty with 8000+ cycle guarantee
Solar Panels
25-30 Years
25-year performance warranty with 30-year product warranty option
Global Service Centers
Service centers strategically located worldwide to provide fast, localized support.
Europe
- Munich, Germany
- Madrid, Spain
- Warsaw, Poland
- Milan, Italy
Asia Pacific
- Shanghai, China
- Sydney, Australia
- Tokyo, Japan
- Mumbai, India
Middle East & Africa
- Dubai, UAE
- Johannesburg, SA
- Riyadh, Saudi Arabia
- Nairobi, Kenya
Americas
- São Paulo, Brazil
- Mexico City, Mexico
- Santiago, Chile
- Bogotá, Colombia
Need Technical Assistance?
Our global support team is ready to help. Reach out for technical questions, warranty claims, or service requests.